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It has been reported to the St. Lucia Electricity Services Limited (LUCELEC) that individuals are presenting themselves to business establishments and/or people’s homes as LUCELEC employees and requesting permission to access their premises to conduct meter inspections or any work on behalf of LUCELEC (including surveys).

LUCELEC would like to advise all customers that instances where LUCELEC employees and contractors would need to get into a building to carry out any work are rare. Most of LUCELEC’s work stops at the electricity meter. The company statement adds that anyone presenting himself or herself to your place of business or home as a LUCELEC employee should always be asked to show the appropriate LUCELEC picture identification.

The statement further advises the public to call its Customer Service Department at 457-4400 to confirm if a crew was dispatched in cases where someone purporting to represent LUCELEC or any of its contractors is requesting to get inside your office or home.

The company stresses as a general rule, that due caution exercised before letting anyone into your premises, even when individuals present themselves as representatives of LUCELEC or any other service provider and to confirm whether a service request was made by anyone at your location. LUCELEC is seeking the cooperation of all its customers in ensuring that anyone seeking access to their premises on the company’s behalf is properly vetted.

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